We 1win takes your privacy seriously. This policy clearly explains what data we collect, why we need it, how we protect it, and your rights as a user of our platform.
Six core principles that guide how we handle your personal data
All data transmitted between your device and we 1win's servers is protected with 256-bit SSL encryption — the same level of security used by leading Malaysian banking institutions such as Maybank and CIMB.
We 1win never sells, rents or gives your personal data to any third party for marketing purposes. Your data is used solely for the purposes stated in this Privacy Policy.
You have the right to access, correct, download, or request deletion of your personal data at any time through your we 1win account settings or by contacting our support team.
We 1win operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data handling processes are designed to meet stringent local legal compliance standards.
Your data is stored on secure servers with strict access controls. We only retain data for as long as necessary for service and legal compliance purposes, after which it is securely deleted.
You can opt out of receiving promotional emails, SMS notifications, or push notifications from we 1win at any time without closing your account. This opt-out does not affect essential service communications.
Quick Summary: we 1win collects your personal data solely to operate our services safely and lawfully. We do not sell your data. You may request access, correction, or deletion of your data at any time. Your privacy is our priority.
This Privacy Policy ("Policy") is published by we 1win ("Platform", "we", "us") and applies to all users who register, access, or use the we 1win online betting and casino platform at we1win-jit.com.
This Policy transparently and clearly describes how we 1win collects, uses, stores, protects, and in certain circumstances, shares your personal data. It also outlines your rights as a data subject under applicable data protection laws in Malaysia, including Personal Data Protection Act 2010 (PDPA 709).
By registering an account or using any we 1win service, you agree to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please do not use our platform.
Our commitment: we 1win has never sold, and will never sell, the personal data of Malaysian players to any third party for commercial or marketing purposes. This has been our commitment since we first started operations in 2018.
We 1win collects various categories of personal data depending on how you interact with our platform. Below is a detailed breakdown:
| Data Category | Specific Information | Requirements |
|---|---|---|
| Personal Identity | Full name, MyKad number, date of birth, gender, nationality | Mandatory (KYC) |
| Contact Information | Malaysia mobile number, email address, delivery address | Mandatory |
| Financial Data | Bank account number, bank name, e-wallet account number (TnG, GrabPay, DuitNow) | Mandatory (transactions) |
| Technical Data | IP address, browser type, operating system, device, access time logs | Automatic |
| Usage Data | Game history, betting records, total deposits & withdrawals, game preferences | Automatic |
| Communications Data | Live chat transcripts, support emails, complaint records | Where relevant |
We 1win does not collect sensitive personal data such as health information, criminal records, political views, or religious beliefs, unless specifically required for legal compliance purposes and with your explicit consent.
Your personal data is collected in various ways as you interact with the we 1win platform:
We 1win uses your personal data only for lawful and specific purposes. We will not use your data beyond the scope outlined below:
We 1win does not sell or share your personal data for third-party commercial purposes. However, in the following limited circumstances, we may need to share your data:
We share necessary data only with service providers who have signed strict data protection agreements with we 1win, including:
We 1win may be legally required to disclose your personal data to the relevant Malaysian authorities upon receipt of a valid court order, warrant, or official request from a law enforcement agency.
we 1win never has and never will share your personal data with third-party advertisers, social media platforms or any marketing companies for the purpose of targeting you with ads outside our platform.
We 1win player personal data is stored in secure data centres that meet stringent physical and digital security standards. All servers employ encryption at rest and encryption in transit.
In the event of a data breach that may affect your rights or freedoms, we 1win is committed to notifying impacted users and the relevant authorities within 72 hours of becoming aware of the incident, in line with international best practices for data protection.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by we 1win:
You have the right to request a copy of all personal data we hold about you. We will process such requests within 14 business days.
If your data is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team.
You may request deletion of your data once your account is closed, subject to applicable legal retention obligations.
You may request a copy of your data in a machine-readable format for transfer to another service if needed.
You may request that the processing of your data be restricted in certain situations, such as when the accuracy of the data is in dispute.
You may withdraw consent for marketing communications at any time through your account settings or by clicking the unsubscribe link in any email.
To exercise any of the above rights, contact us at support@we1win-jit.com or via Live Chat 24/7. We will process your request within 14 business days and may require identity verification before doing so.
Cookies are small text files stored on your device when you visit the we 1win website. They help us recognise your device, save your preferences, and deliver a smoother, more personalised experience.
You can manage your cookie settings at any time through your web browser settings. Please note that disabling essential cookies may affect the functionality of the we 1win platform.
The we 1win platform is for users aged 18 and above only. We do not knowingly collect personal data from anyone under the age of 18.
If you believe we may have collected personal data from a child under the age of 18 without parental or guardian consent, please contact us immediately at support@we1win-jit.com. We will take immediate steps to delete the data and close the account in question.
Should we determine that an account belongs to an individual under the age of 18, the account will be immediately suspended and all related transactions will be reviewed.
This Privacy Policy should be read together with we 1win's other policy documents, which together form the complete agreement between you and our platform:
We 1win reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, new legal requirements, or other legitimate operational reasons.
If there are significant changes to the way we use your personal data, we will notify you via:
Your continued use of the we 1win platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
For any questions, concerns, or requests relating to your privacy and personal data on the we 1win platform, please reach out to our team:
we 1win is committed to responding to all privacy-related enquiries within 14 working days from the date of receipt. For security emergencies or suspicious activity detected on your account, please use our 24/7 Live Chat for immediate assistance.
Play with peace of mind knowing your personal data is protected by 256-bit SSL encryption, handled in accordance with Malaysia's PDPA, and never sold to third parties. Join 500,000+ we 1win members today.